Refund policy

Thank you for choosing to shop from Cello Discovery™. We strive to provide exceptional products to our customers. 

All Digital Product Sales are Final
Due to the nature of digital products, all sales are considered final upon completion of your purchase. Please review your order carefully - once a purchase has been made, a download link is provided immediately.  We are unable to offer refunds on digital products.

Technical issues
If you experience any technical issues with a digital product, please contact us. We will make every effort to resolve the issue to ensure you can access and use the product as intended. Be sure to review our Digital Product Printing Guide for helpful tips.

Contact Us
At Cello Discovery, we're committed to making sure you love your purchase. If something isn't right, please contact us if you have any questions or concerns.